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  • Customers like
    • Phone waiting time2
    • Customer agents1
    • Benefits1
  • Customers don't like
    • Customer service22
    • Being mislead12
    • Lack of knowledge10

  • Jun 24
  • Health Insurance
  • Naples, Florida
  • Maternity Insurance
  • 52
  • REVIEW RATING 4/5

We received a hospital bill for $3750.It was part of our 2 days in the hospital for childbirth. We submitted the the bill to BCBS. About a month later they contacted us back saying they needed an itemized statement to pay the bill. We called the hospital and ordered an itemized statement. This took another 2 months. After submitting the itemized statement we waited another month before... Read more

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  • Jun 24
  • Health Insurance
  • Greenwood, Mississippi
  • Prescription Drug Coverage
  • 20
  • REVIEW RATING 3/5

Just switched from Blue Cross Blue Shield of Pennsylvania to Blue Cross Blue Shield of Mississippi. Blue Cross Blue Shield of Mississippi does not cover many drugs that were covered there, and there is a deductible for rxs which I have never had before. They are an absolutely out for themselves only company that nothing compares to. I wouldn't wish Blue Cross Blue Shield of Mississippi on... Read more

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  • Jun 24
  • Health Insurance
  • Bethlehem, Pennsylvania
  • Prescription Drug Plan
  • 25
  • REVIEW RATING 4/5

Worst company ever, honest to God. I amount under Obamacare and Highmark is my service provider. In March my income increased which forced me into different coverage thru Highmark. Since then Highmark has not updated my file and most every time I attempt to use my prescription benefit, I am told we have not paid our insurance bill. On top of that we received a notice that we had close to 6... Read more

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  • Jun 23
  • Health Insurance
  • Christiansburg, Virginia
  • Endoscopy Procedure Coverage
  • 21
  • REVIEW RATING 4/5

I have a pre-cancerous condition called Barrett's esophagus and I have to have an endoscopy every two years. This involves an out patient procedure to place instruments down the throat all the way to the small intestine to take photos and biopsies. BCBS says that it is not medically necessary to have anesthesia for this. I think if you did this to a dog there would be a public outcry. I have to... Read more

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  • Jun 22
  • Health Insurance
  • Fort Lauderdale, Florida
  • Health Insurence
  • 29
  • REVIEW RATING 4/5

I pay $760 a month for my wife and my new born son (I can't afford to pay for myself) and BCBS won't pay any sick visits to the doctor for my baby. My son got sick and they wanted to see him every 2 weeks and I had to pay $130 per visit. So I have to spend $1000+ in health for my family in one month becuase my son got the flu?? I can't imaging if something worse would happen god forbid... Shame... Read more

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  • Jun 21
  • Health Insurance
  • Atlanta, Georgia
  • Insurance Claim
  • 31
  • REVIEW RATING 4/5

The worst healthcare coverage ever. Was denied care for my broken right hand because I did not have diabetes!!! I was informed I was not sick enough! Multiple doctors sent documentation I needed medically necessary care. I now may be disabled for life with a non functional right hand. What a waste of my income. I now have changed my mind on healthcare for everyone. You are better off to save... Read more

Was this review helpful? 0 0

I wrote 2 checks for 60$ for me and my fiance's bills and they took out 107$ and some change from both. I dont even think that's legal. Its Saturday and theres no 24 hour line. Add comment

  • Jun 15
  • Health Insurance
  • Ault, Colorado
  • Health Insurance Coverage
  • 54
  • REVIEW RATING 4/5

My husband was taken to ER to Ft Morgan hospital in Colorado and the next closest hospital was 50 miles away. He told them he had Blue Cross Blue Shield and figured things would be ok...then we get hit with a $2300 bill to sew up his cut arm because insurance company said they were not preferred providers ! Are You Kidding Me! Should he have bled to death trying to get to another hospital? This... Read more

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  • Jun 13
  • Health Insurance
  • Health Care Plan
  • 41
  • REVIEW RATING 3/5

I regret ever dropping my previous insurance to use BCBS of NC. I live in GA so there's some red tape in even trying to utilize the BCBS of NC here, every office I've called to verify if they accept the insurance always states they take BCBS of GA, but not NC... I can't find any doctors in my area that accept this useless insurance, I've called their 24/7 Nurse hotline to possibly get answers, no... Read more

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  • Jun 04
  • Health Insurance
  • Taylorsville, Utah
  • Staff
  • 62
  • REVIEW RATING 4/5

I work for a provider and the website that BCBS uses was not working for a federal employee so i called to get benefits twice and twice i was told they cant help me. Bull *** that's your job!!!!!!! how am i supposed to get benefits now that your agents wont help me????? I was told to call my IT guy when they have the benefits right in front of there face. I have never been refused help before... Read more

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