Blue Cross BlueShield Complaints and Reviews

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Blue Cross BlueShield
Main address: 225 North Michigan Avenue 60601 Chicago IL
, ,
  • 210+7 mobile complaints
  • $240K claimed losses
  • $1.1K average
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  • 2 days ago
  • Health Insurance
  • Insurance
  • 38

Blue Cross is the absolute worst insurance. You call before hand to check the cost, then go into procedures thinking everything is covered at a certain rate only to find out later that you were told wrong by Blue Cross reps and they WILL NOT uphold what you were quoted! This has happened so many times to us. When I ask Blue Cross how am I supposed to know for sure about costs if I can't even... Read more

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  • Oct 28
  • Health Insurance
  • Lansing, Michigan
  • Insurance Claim
  • 38

I had my claim denied just like the person above. It was called a "prior condition," and my doctor and I also did all due diligence before receiving treatment. This condition did not meet the conditions for prior condition, namely "treatment from a medical doctor or clinic within 6 months before purchasing insurance." Not having insurance, I didn't even go to a doctor within those 6 months. So... Read more

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  • Oct 22
  • Health Insurance
  • Illinois, United States
  • Insurance Cancellation
  • 1
  • 1
  • 65

I canceled my insurance five months ago and they are still sending me monthly bills. I called them many times and every time they say that it is canceled and they do not know why I receive those bills. The worst customer service ever. No one know anything, but they know how to send bills. They do not care about people, they are not trained well or they just pretend they do not know anything. They... Read more

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  • Oct 21
  • Health Insurance
  • Insurance Coverage
  • 50

I bought blue cross and Blue Shield of Kansas city because it was near my pain management hospital. They refused to cover any of my monthly cost and I have spent over 2 thousand dollars out of my own pocket to continue going to my hospital. I have been unable to finish the operations that I had started last year. Missouri medicaid raised my spend down to over 700 a month and told me to get... Read more

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  • Oct 17
  • Health Insurance
  • Spring Hill, Florida
  • Cancelled Insurance
  • 83

I am having a huge issue with BCBS. A BCBS rep came out to our office in 2/2104 to sign everyone up with insurance. Due to trying to put everyone through the marketplace she was having great difficulty with the web site. When she tried to sign me up she kept getting kicked out of the marketplace. She continued to try to sign me up for a policy with no luck. On March 24, 2014 I went to the BCBSFl... Read more

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  • Oct 16
  • Health Insurance
  • Prescription Benefits
  • 48

Copay for my monthly med shot up from the contractual $65 to $180. This is on top of the almost $450/month I pay to BCBS for their Advantage plan (I'm the only member on my plan). Had to spend HOURS and hours on the phone with customer service. I mentioned that I knew my benefits and they were even printed on my card and was told "Well, ma'am, we can't fit everything on the card". Was also told... Read more

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  • Oct 08
  • Health Insurance
  • Birmingham, Alabama
  • Health Care Coverage
  • 75

This "Company" failed to pay general care bills for a hospital stay @ Univ of Ala-Brmingham hospital that I am being left to pay. Oh I forgot to mention I'm 100% disabled and on fixed income. I'm afraid this will inhibit my being treated at this facility again. I'm facing a heart transplant and if this is how they're gonna treat paying customers they may as well go out of business!! Insurance is... Read more

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  • Oct 01
  • Health Insurance
  • Magnolia, Arkansas
  • Insurance Coverage
  • 132

Okay so I gashed my head open after tripping and hitting the metal frame of the bed. I freaked out of course because there was blood everywhere and I had a huge gash. I went to the hospital and after a while got stitches. I knew I would have to make payments but I was surprised. Blue Cross BlueShield didn't pay anything. Actually they covered the fee for using the card, but I was still stuck with... Read more

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  • Sep 29
  • Health Insurance
  • Prescription Coverage
  • 87

I have ADD and if I don't take Adderall I make many mistakes at my work. I previously took Adderal XR (extended release which lasts about 8 hours, perfect for getting me through a day of work.) But I am now on permanent disability and would like to take the generic for half the cost but BCBS REFUSES to cover the generic, which my pharmacist said is readily available and named Amphetamine Salt ER.... Read more

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  • Sep 26
  • Health Insurance
  • Omaha, Nebraska
  • Insurance Coverage
  • 99

I am a cancer patient of Dr. William Lydiatt. I happened to of been at his office with my every year Thyroid Ultra Sound. I was over in the building where the Wig department happens to be. My mother mentioned I should make an appointment to see about a wig and maybe a cap. I was there the next following Monday. What I found out was that the wigs made really very upset. I have BlueCross and Blue... Read more

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