Blue Cross BlueShield Complaints and Reviews

Had an experience with Blue Cross BlueShield?   Submit review ›
Blue Cross BlueShield
Main address: 225 North Michigan Avenue 60601 Chicago IL
, ,
  • 208+7 mobile complaints
  • $220K claimed losses
  • $1K average
Had an experience with Blue Cross BlueShield?
Submit review › Submit review ›


  • Oct 22
  • Health Insurance
  • Illinois, United States
  • Insurance Cancellation
  • 1
  • 1
  • 39

I canceled my insurance five months ago and they are still sending me monthly bills. I called them many times and every time they say that it is canceled and they do not know why I receive those bills. The worst customer service ever. No one know anything, but they know how to send bills. They do not care about people, they are not trained well or they just pretend they do not know anything. They... Read more

Was this review helpful? 2 0


  • Oct 21
  • Health Insurance
  • Insurance Coverage
  • 28

I bought blue cross and Blue Shield of Kansas city because it was near my pain management hospital. They refused to cover any of my monthly cost and I have spent over 2 thousand dollars out of my own pocket to continue going to my hospital. I have been unable to finish the operations that I had started last year. Missouri medicaid raised my spend down to over 700 a month and told me to get... Read more

Was this review helpful? 0 0


  • Oct 17
  • Health Insurance
  • Spring Hill, Florida
  • Cancelled Insurance
  • 57

I am having a huge issue with BCBS. A BCBS rep came out to our office in 2/2104 to sign everyone up with insurance. Due to trying to put everyone through the marketplace she was having great difficulty with the web site. When she tried to sign me up she kept getting kicked out of the marketplace. She continued to try to sign me up for a policy with no luck. On March 24, 2014 I went to the BCBSFl... Read more

Was this review helpful? 0 0


  • Oct 16
  • Health Insurance
  • Prescription Benefits
  • 33

Copay for my monthly med shot up from the contractual $65 to $180. This is on top of the almost $450/month I pay to BCBS for their Advantage plan (I'm the only member on my plan). Had to spend HOURS and hours on the phone with customer service. I mentioned that I knew my benefits and they were even printed on my card and was told "Well, ma'am, we can't fit everything on the card". Was also told... Read more

Was this review helpful? 0 0


  • Oct 08
  • Health Insurance
  • Birmingham, Alabama
  • Health Care Coverage
  • 65

This "Company" failed to pay general care bills for a hospital stay @ Univ of Ala-Brmingham hospital that I am being left to pay. Oh I forgot to mention I'm 100% disabled and on fixed income. I'm afraid this will inhibit my being treated at this facility again. I'm facing a heart transplant and if this is how they're gonna treat paying customers they may as well go out of business!! Insurance is... Read more

Was this review helpful? 3 0


  • Oct 01
  • Health Insurance
  • Magnolia, Arkansas
  • Insurance Coverage
  • 121

Okay so I gashed my head open after tripping and hitting the metal frame of the bed. I freaked out of course because there was blood everywhere and I had a huge gash. I went to the hospital and after a while got stitches. I knew I would have to make payments but I was surprised. Blue Cross BlueShield didn't pay anything. Actually they covered the fee for using the card, but I was still stuck with... Read more

Was this review helpful? 1 0


  • Sep 29
  • Health Insurance
  • Prescription Coverage
  • 78

I have ADD and if I don't take Adderall I make many mistakes at my work. I previously took Adderal XR (extended release which lasts about 8 hours, perfect for getting me through a day of work.) But I am now on permanent disability and would like to take the generic for half the cost but BCBS REFUSES to cover the generic, which my pharmacist said is readily available and named Amphetamine Salt ER.... Read more

Was this review helpful? 0 0


  • Sep 26
  • Health Insurance
  • Omaha, Nebraska
  • Insurance Coverage
  • 89

I am a cancer patient of Dr. William Lydiatt. I happened to of been at his office with my every year Thyroid Ultra Sound. I was over in the building where the Wig department happens to be. My mother mentioned I should make an appointment to see about a wig and maybe a cap. I was there the next following Monday. What I found out was that the wigs made really very upset. I have BlueCross and Blue... Read more

Was this review helpful? 0 4


  • Sep 26
  • Health Insurance
  • Kansas City, Kansas
  • Individual Health Insurance
  • 49

BCBS Only Pays 10 Percent of The Medical Bill. I Go The Urgent Care Paying My $40. I Get Another Bill For $78 The Bill Was $130. Its Adds up to Be $118 Out of My Pocket Why BCBS Only Paid $15 I Am Paying $185. a Month out of My Pocket . Cost Me $100. to Just to See a Doctor . Just Has Well Pay out of my Pocket. What Do I Pay For BCBS For There Corporate Name . What The Point of Having a Copay... Read more

Was this review helpful? 0 1


  • Sep 23
  • Health Insurance
  • Miami, Florida
  • Company Policies
  • 54

Speaking with representative from Blue Cross Blue Shield: Me: so patient paid for her procedure and then did a chargeback, got her money back fraudulently and you are telling me she is still getting full credit towards her deductible? Dianne (supervisor): yes Me: this doesn't make sense, why would someone commit fraud, not pay, but get full credit for payment (especially after the proof of lack... Read more

Was this review helpful? 0 0
You are reading about Blue Cross BlueShield.
Filing a new complaint about