Blue Cross BlueShield Complaints and Reviews

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Blue Cross BlueShield
Main address: 225 North Michigan Avenue 60601 Chicago IL
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  • 189+4 mobile complaints
  • $200K claimed losses
  • $1K average
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  • 1 day ago
  • Health Insurance
  • Blue Cross Blue Shield Ins Policies
  • 9

if u have a payment returned they will immediately pull you off automatic withdrawl with no notice. Then they cancel you. They dont care what happened nor do they care that no one told you they removed you from auto pay. I had been with BCBS for 8 years apparently they dont care about that either I was not aware I was removed from auto pay. They sent notice that they would cancel to an address I ... Read more

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  • Aug 27
  • Professional Services
  • 12

I will be traveling out of the country for four months. I have a prescription that must be refilled once a month. With Blue Cross BlueShield's 'vacation override policy,' I was able to get three months worth of my prescription in advance. But I need four months, so I have been in contact with my pharmacy and Blue Cross BlueShield for over two weeks. I asked both parties what I needed to do in... Read more

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  • Aug 26
  • Health Insurance
  • Medication Refusal
  • 14

I chose my BCBSNC policy specifically because it allowed for brand name medications I need, although at a higher copay. (I take 3 brand name, 2 generics, after long experimentation by my MD). First pharmacy visit: denied. No appeal allowed. I also couldn't get for nearly 3 months a full copy of the policy booklet to confirm that the policy actually said what I understood when I bought it. Ended... Read more

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BCBS of NJ had no problems taking premiums from my check for years, but when I needed medicine for my RA so I could stay off of disability, they refused payment! They didn't even have a Rhumatologist review my case! It was an oncologist. I want to keep working, but they'd rather me die. We need single payer TODAY! Add comment

  • Aug 20
  • Health Insurance
  • Inverness, Florida
  • Coverage Denials
  • 29

It seems that the new law (Obamacare) does not apply to BC/BS, since they will only pay for the medicine if they feel like it. What good is it to be paying for an insurance policy that will denied you coverage when they want to. My wife need it a medicine,it was a little expensive,$33.00 and they simply refuse to pay for it, no explanation given. This is one real *** insurance co. how about... Read more

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  • Aug 14
  • Health Insurance
  • Insurance Coverage
  • 60

I work at Delta Faucet Company & have coverage through a group plan, like most large manufacturing companies offer. Anthem Blue Cross Blue Shield deducts $172 from my pay check for the best family plan! And they have deducted this since last August! To date I have not had Athem BCBS to cover my dr or prescriptions! This was the whole reason why I got insurance! instead I'm still paying cash... Read more

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  • Aug 14
  • Health Insurance
  • Unprovided Insurance
  • 27

Federal Employee stationed in the Middle East, no BC-BS taken by Saudi due to past problems with BC-BS paying them! Long story short, I had surgery 20 February 2014 had to pay $3,900.00 up front. It is now 14 August 2014, 21 phone call's later, numerous no return calls/e-mails from supervisors like promised, hours of wasted time on hold, cut off, hung up on (just found out supervisors work M-F... Read more

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  • Aug 06
  • Health Insurance
  • Ineffective Health Insurance
  • 85

Dear BC&BS, I carry your PPO through my employer. I am a nurse at a hospital. I have Common Variable Deficiency Syndrome. I am 40 weeks pregnant today and I cannot begin to express how frustrated I am with you company and your claim to “inspire health” and be a proponent of “preventative care”. This is my story and I think it clearly shows you do not care at all. My high risk OB-GYN and my... Read more

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  • Aug 05
  • Health Insurance
  • Jacksonville, Florida
  • Cancelled Service Charges
  • 82

I began coverage in 02/2014 with BCBSFL. Used their website to locate a Dr. who told me, after several visits, that he did not take my insurance, leaving me with several thousand dollars of bills. I made payments for February, March & April and discovered in April, when I went to refill my insulin prescription that my insurance had been cancelled on March 31. I contacted BCBSFL to discover... Read more

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  • Aug 05
  • Health Insurance
  • Asheville, North Carolina
  • Overcharged Medical Service
  • 40

My daughter was in the emergency room overnight 2 years ago. She was charged for 2 nights--she wasn't admitted and since it was one visit she should have had one copay and nothing extra on the bill. My husband went in person to Blue Cross and they said they would take care of it. Today she was denied a college loan because Blue Cross never took care of the bill. The hospital still says we owe the... Read more

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