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The Blue Cross and Blue Shield Association is a national federation of 39 independent, community-based and locally operated Blue Cross and Blue Shield companies. The company has been on the market for more than 70 years. At the present time, the corporate office of the company is based in Chicago, IL. The company also operates several offices in Washington D.C. Healthcare coverage are provided in all 50 states, the District of Columbia and in Puerto Rico. More than 90 percent of hospitals and 80 percent of physicians contract with BCBS companies throughout the United States.

Blue Cross BlueShield companies offer a variety of insurance products to all segments of the population, including large employer groups, small businesses and individuals.
Please try to contact Blue Cross BlueShield Customer Service directly prior to posting any complaints on this site.

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JackieEl...
Blue Cross BlueShield - Blue Cross Blue Shield says menopause is a preexisting condition
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

As a new member of BCBS, I was shocked to get a phone call from them to say I wouldn't be covered for any menopause related care for a year because it's preexisting. ...

#317206
May 08, 2012
15

Anonymous
Blue Cross BlueShield - Did incomplete job,and charged more to fix
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

To Whom it may concern; My wife went to Aspen Dental on Jan.2012 to find out about having impression in some dental work done.She had an estimate of about $4000 q...

#316849
May 06, 2012
31

Hksimsek
Blue Cross BlueShield - BSBC of TX !! Stay away
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

My wife is working in a bank, and insured by BSBC of TX. When she needs to visit a doctor, she looks for doctors who have an agreement with insurance. Therefore, if doctor wants...

#316726
May 05, 2012
35

Bubbear
Blue Cross BlueShield - BCBSFL and CARECENTRIX the WORST
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

BCBSFL has been my provider for about 6 years and I have always liked the service...Enter Care Centrix everything became a nightmare. I was recieving my Cpap suplies from a ...

#309982
Apr 04, 2012
221

Anonymous
Blue Cross BlueShield - Screwed me over
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

Have been a member since feb 1 and still cant get an insurance card but they charge my spouses pay every week. I have been sick since jan 17 and cant see a doc because i dont have...

#309456
Apr 02, 2012
187

Anonymous
Blue Cross BlueShield - BCBC Monopoly in Alabama srikes again
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

Blue Cross Blue Shield of Alabama is the most corrupt company in the state. They have the whole state “corner stoned” as they run a monopoly in Alabama. They refuse to offer a ...

#307977
Mar 27, 2012
178

Anonymous
Blue Cross BlueShield - BCBS TX keeping my payment after i cancelled
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I called to cancel my policy completely because I have other insurance now. They took out my auto draft from my bank on the day after I called. Said my husband had to call or sig...

#307084
Mar 23, 2012
226

Harpenwo...
Blue Cross BlueShield - Blue Cross and Blue Shield and Carecentrix
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

Broke my foot, went to Dr. can't get me a boot because of my insurance. Must call Carecentrix for a DME company. Call BCBS, you must call carecentrix, but all I want is to fi...

#306010
Mar 19, 2012
287

*** i...
Blue Cross BlueShield - Denied claims again and again
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

Had eye surgery for my wife called canaloplasty got per authorized over the phone says expirmental but on the blue cross website says its covered and the dr sent in all the paperwo...

#303804
Mar 10, 2012
253

Disgrunt...
Blue Cross BlueShield - Underwriting Process Makes No Sense
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I recently became unemployed & lost my insurance, so decided to apply for one of the BLUE plans in Miami-Dade, which seems great because this initiative offers coverage to Miami-Da...

#298718
Feb 20, 2012
272

Anonymous
Blue Cross BlueShield - Blue Cross Blue Shield Ins. Is a horrible unconscientous thief!
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I left one job that I had BCBS ins. with and took out a temporary BCBS policy thru Tn Farm Bureau so that I would have ins. coverage for my new job orientation period. I had had a...

#298198
Feb 18, 2012
303

Mikebutl...
Blue Cross BlueShield - Blue cross blue shield ppo wastes money
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I resntly sprained my knee after spending saturday resting and icing it with no relief i decided to seek medical attention.i have an emergency room actualy several within five minu...

#294963
Feb 06, 2012
312

Anonymous
Blue Cross BlueShield - Claiming I'm a "rodeo performer"
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I was rejected for insurance. I was on the phone with them and asked them why, but all they would tell me is wait for the letter in the mail. I finally got the letter in the mail a...

#293331
Jan 31, 2012
347

Anonymous
Blue Cross BlueShield - Blue Cross/Blue Shield NE Pennsylvania Run Around
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

BC/BS of Northeastern PA is the worst! My wife has advanced cancer and needs time-release pain patches and medicine to control the nausea from chemo and radiation. They paid for th...

#292242
Jan 26, 2012
279

Kingbarrie
Blue Cross BlueShield - BlueCross & BlueShield of Illinois
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

My coverage was terminated as of 09/30/2011 for nonpayment. Payment had been paid on 09/20/2011 and proof was furnished to Blue Cross at least two times.Three weeks ago BC admitted...

#292099
Jan 26, 2012
319

Mike_alt
Blue Cross BlueShield - Condoning overcharge
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I had health insurance with Horizon Blue Cross Blue Shield of New Jersey (Horizon).In network outpatient lab work was provided by Laboratory Corporation of America Hold...

#280104
Dec 08, 2011
484

Sapporo187
Blue Cross BlueShield - Highmark blue shield
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I see these commercials with highmark bcbs and UPMC hospital disputes in Pittsburgh and know that both companies are money grubbing whores. I used to work for upmc and BCBS was onl...

#279768
Dec 07, 2011
448

Chris151...
Blue Cross BlueShield - Horizon Blue Cross Blue Shield has false advertising
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

Horiozn Health Insurance denies claims for no reason. They say they reimburse 70% of out-of-network costs, but this is not true. I followed all of their procedures to get preauthor...

#276577
Nov 22, 2011
515

Barhouse1
Blue Cross BlueShield - Denying claims constantly
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I am a liscenced Massage Therapist who is a preferred provider for all the major health insurance companies. In 16 years of billing I have never encountered a company like BCBS, th...

#275884
Nov 18, 2011
533

GERRY
Blue Cross BlueShield - Asked for supplement for Medicare,then charged full coverage.
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I needed a supplement for medicare, they don't carry it. Instead they were evasive, charged us for full coverage on my husbands medical policy. When I found out, I insisted they c...

#273629
Nov 08, 2011
459

Kls621
Blue Cross BlueShield - Liars and cheats!
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I had cancer in 2007, and my doctors want me to have an MRI once a year for 5 years because that is when the risk of recurrance is greatest. BCBS of Florida paid the hospital for ...

#273579
Nov 08, 2011
466

Theninet...
Blue Cross BlueShield - Blue Cross Blue Shield Refuse Treatment
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I am writing 7 on you side to alert the community about how insurance companies, the Blue Cross Blue Shield in particular, picks and chooses the types of medical treatments that pa...

#271426
Oct 29, 2011
496

Anonymous
Blue Cross BlueShield - BCBS business practices
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

BCBS accepted my application ofr coverage. starting 10/1/11. it is now 10/12/11 and I have no policy information to go to the drs or get prescriptions filled. bad business practice...

#267635
Oct 12, 2011
368

Paul2011
Blue Cross BlueShield - Blue Cross Blue Shield NC - Deceptive! Stay AWAY!
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

Blue Cross Blue Shield offers services claiming to reimburse your medical bills, then sends you a dense and hard to read packet of information where it claims to be "transparent" a...

#267360
Oct 11, 2011
493

Anonymous
Blue Cross BlueShield - Horizon Blue Cross Blue Shield of NJ is a Ponzi Scheeme
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

Horizon BCBS is the shoddiest operation I have ever encountered. Every claim that I mail in gets "lost." After several phone calls following up on where my claims are, I then "am ...

#266094
Oct 05, 2011
552

Amht@aol...
Blue Cross BlueShield - They reject or deny claims all the time!
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

Horizon Blue Cross repeatedly denies claims from my health providers, citing that we needed to get pre-approval or the doctor has to write a follow-up letter specifying medical nec...

#265933
Oct 04, 2011
584

HMart
Blue Cross BlueShield - BCBS of Florida is the worst!!!
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

BCBS of Florida is the worst company I have ever had to deal with. I will never again have this insurance. I have been on the phone with them and back and forth from the hospital a...

#264546
Sep 27, 2011
577

Anonymous
Blue Cross BlueShield - BCBS PPO of TEXAS is garbage
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

I am a PROVIDER- and all I have to say about BCBS of TX is that they are terrible. A patient came in today, and all I needed was her Copay for a specialist, and after o...

#256507
Aug 19, 2011
688

Darrelll13
Blue Cross BlueShield - Blue Cross Blue Shield avoiding payment
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

My company TriQuint Semiconductor has been very difficult with getting ABA therapy for my son who has autism caused by a brain encephalopathy. Here is the summary: I have a psycho...

#252098
Jul 29, 2011
605

Anonymous
Blue Cross BlueShield - Charging $203.00 when we were told we did not owe any thing.
5.0 225 North Michigan Avenue Chicago IL60601 http://www.bcbs.com/about/contact/

We were both in hospital, got behind on bills, got out got every thing strightened out. Blue Green said we were fine, we even paid 1 payment ahead, then we get a bill stating from ...

#252083
Jul 29, 2011
479
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